Privacy Policy
Last updated: January 1, 2025
1. Introduction
Creators Launch AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.
2. Information We Collect
Information you provide directly:
- Account information: name, email address, password
- Profile information: creator type, niche, goals, platform preferences
- Payment information: processed securely by our payment provider; we do not store full card numbers
- Content you generate, save, or submit through the Service
- Communications you send to us
Information collected automatically:
- Usage data: pages visited, features used, time spent, clicks
- Device information: browser type, operating system, IP address
- Cookies and similar tracking technologies (see our Cookie Policy)
- AI usage logs: prompts and responses for service improvement and safety
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Service
- Personalize your experience and generate your creator roadmap
- Process payments and manage your subscription
- Send transactional emails (receipts, password resets, account alerts)
- Send promotional communications (with your consent; you can opt out at any time)
- Monitor and analyze usage patterns to improve the Service
- Detect and prevent fraudulent or abusive activity
- Comply with legal obligations
4. AI and Data Processing
Content you input into the Service (including prompts, profile details, and chat messages) is processed by our AI systems to generate responses. This data may be used to improve our AI models. If you prefer your data not be used for model training, please contact us at privacy@creatorslaunch.com.
We use third-party AI providers (including OpenAI) to process certain requests. These providers have their own privacy policies and data handling practices. We share only the minimum necessary data with these providers.
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers: payment processors, hosting providers, analytics services, and AI providers who assist in delivering the Service
- Legal compliance: when required by law, subpoena, or other legal process, or to protect our rights
- Business transfers: in connection with a merger, acquisition, or sale of all or a portion of our assets
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. We will delete or anonymize your information within 30 days of your request, except where we are required to retain it for legal purposes.
7. Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure password hashing, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: request a copy of the personal information we hold about you
- Correction: request that we correct inaccurate or incomplete information
- Deletion: request that we delete your personal information
- Portability: request your data in a machine-readable format
- Opt-out: unsubscribe from marketing communications at any time
- Restriction: request that we restrict processing of your data in certain circumstances
To exercise any of these rights, contact us at privacy@creatorslaunch.com.
9. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 18, please contact us immediately and we will take steps to delete it.
10. International Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to such transfers. We take steps to ensure your information receives adequate protection.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@creatorslaunch.com.